Advantages
First in Market
"Medical + Critical Illness" Double Protection
Most in Town
171 insured illnesses
Multiple Protection
Up to 600% of sum assured
Family Benefit
Up to HKD200,000 extra protection on coronavirus*
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MultiGuard Critical Illness Protection Plan
Critical illnesses often strike without warning, and put you and your family in great stress all in a sudden. While worrying that the unforeseen financial burden of medical care will derail the future plans of your family, you also need experts’ advice from the diagnosis and start the appropriate medical treatment. Tahoe Life understands it and offers you MultiGuard Critical Illness Protection Plan (the “Plan”) with all-round protections against 171 critical illnesses at an affordable cost. In addition to paying out a lump-sum benefit to ease your financial pressure, the Plan also covers multiple claims against cancer, stroke and heart attack, and reimburses you the medical expenses. You will also have access to timely professional advice and support throughout the journey of recovery. Even when there are challenges from time to time, we are standing by you and bringing you back to a brilliant life.
From now until 30 September 2020 (the “Promotion Period”), customer who successfully applies for the Plan can enjoy the below MultiGuard double up offer:
Offer one: Novel Coronavirus special benefit up to HKD200,000
Tahoe Life cares about your family members as much as you do. If the insured, insured’s spouse, and children aged 18 or below are unfortunately diagnosed with the Novel Coronavirus during the first date after the expiry of the cooling-off period to 31 December 2020, an extra lump sum payment will be provided:
Offer two: first year premium discount offer up to 16%
Customer who successfully applies for the Plan during the Promotion Period can enjoy up to 16% of the first year premium discount.
Plan Features
171 critical illnesses and 19 benign tumours are well covered
The Plan provides coverage for 171 critical illnesses, which include 74 major illnesses, 73 early stage critical illnesses and 24 severe child disease, as well as 19 benign tumours. Many of the commonly seen illnesses including cancers, stroke, heart attack, carcinoma-in-situ and angioplasty, etc., are well covered.
Protection reset benefit
As life expectancy increases steadily, it is not uncommon that illnesses may strike more than just one time. With the protection reset benefit under the Plan, you will be able to restore your coverage reduced by prior claims. In the unfortunate event that the insured is diagnosed with a covered major illness or passes away before age 75, any claims paid under the early stage critical illness benefit and / or the severe child disease benefit diagnosed one year or longer before the date of diagnosis with the major illness or the date of death of the insured, the total claimed amount will be payable as part of the major illness benefit or death benefit.
Protection reset benefit
Benign tumour benefit1,2
If the insured has undergone a complete surgical excision of one of the covered benign tumours (please refer to “Information at a glance” section in the product brochure for details), the Plan will provide a benign tumour benefit which covers 19 organs or tissues, with an amount up to 20% of the sum assured of the basic plan for up to two times.
All-round coverage for cancer, stroke and heart attack
If the insured is unfortunately diagnosed with cancer, stroke or heart attack, apart from the lump-sum payment from major illness benefit, the followings will be provided by the Plan to support you to go through the whole recovery journey.
- Medical expense reimbursement benefit
- Multiple benefits on designated major illnesses; and
- Flexible waiting period option for cancer
Details
Medical expense reimbursement benefit3
This benefit is available upon the successful claim for cancer, stroke or heart attack in the first 20 policy years, and allowing you to reimburse the medical expenses for the related treatment, such as room and board charges, surgical fees, chemotherapy, radiotherapy, target cancer therapy, private nurse fee and so on (please refer to “Information at a glance” section in the product brochure for details). The maximum reimbursement amount will be 20% of the sum assured up to USD62,500 / HKD500,000 per insured.
Multiple benefits on designated major illnesses4,5,6
The Plan covers up to three additional claims on cancer, stroke or heart attack on or before the policy anniversary date on or immediately following the 85th birthday of the insured. The amount for each claim is equivalent to 100% of the sum assured.
On cancer
The multiple benefits on designated major illnesses will be payable regardless of whether the subsequent claim for the cancer is a continuation, metastasis or recurrence of a previously claimed cancer or a new cancer, subject to the fulfilment of the waiting period requirement.
The waiting period of a subsequent claim for cancer is:
- • One year for new cancer; or
- • Three years for continuation, metastasis or recurrence of a previously claimed cancer. For this case, a one-time flexible waiting period option for cancer44,5of the policy can be exercised, at or before the policy anniversary date on or immediately following the 85th birthday of the insured, to claim 50% of the sum assured after one year from the date of diagnosis of a previous cancer of the insured if the insured is still suffering from the cancer and is under active treatment.
On stroke or heart attack
The multiple benefits on designated major illnesses will be payable if the one-year waiting period requirement is fulfilled. If the preceding claim of major illness benefit or multiple benefits on designated major illnesses belongs to stroke or heart attack, the diagnosis of the subsequent stroke or heart attack must be certified by a specialist as a new stroke or heart attack respectively.
Boost up your coverage up to 80%
The coverage booster benefit will be payable when the major illness benefit or death benefit of the Plan becomes payable within the first 20 years (for issue age under 21) or the first 10 years of the policy (for issue age 21 or above). The amount of coverage booster benefit will be:
|
Issue age of the insured |
Coverage booster benefit |
|
Under age 21 |
80% of the sum assured |
|
Age 21 or above |
60% of the sum assured |
Caring for your treatment
Prestige Global Medical Assistance Services7
In addition to all-round critical illness protection, the Plan also provides you with professional and attentive Prestige Global Medical Assistance Services. You will have access to a 24-hour medical enquiry service and second medical opinion supported by experienced medical professionals, worldwide medical network and global medical concierge services to take care of your health needs at all times.
US Oncology Second Opinion Services7
In the unfortunate event that the insured is diagnosed with a cancer, the US Oncology Second Opinion Services under this Plan will help you obtain remote video-consultation with medical specialists from the US, and even a joint consultation by both the specialists and your attending doctor, providing you a timely support and greater access to world-class medical service.
Waiving the premiums for continuous protection
Life insurance
Financial arrangement with ease
Optional supplementary contracts10
- In case early stage critical illness benefit, major illness benefit and benign tumour benefit are payable for the same organ or tissue, we shall only pay the benefit with the highest benefit amount.
- Benign tumour benefit is payable once for each of the covered organ or tissue. The maximum claim amount for benign tumour benefit is USD50,000 / HKD400,000 per insured.
- If the insured is confined in a room of the class above semi-private room, whether voluntarily or involuntarily, on any days of a confinement, any reimbursable medical expenses under this benefit in relation to such confinement shall be reduced by 50%.
- The insured has to survive for at least 15 days from the date of diagnosis of such subsequent cancer, stroke or heart attack, and the coverage of thyroid cancer and prostate cancer under the multiple benefits on designated major illnesses or flexible waiting period option for cancer will be automatically terminated on the policy anniversary date on or immediately following the 75th birthday of the insured.
- The maximum payable times for multiple benefits on designated major illnesses and flexible waiting period option for cancer is up to three times per policy.
- The waiting period for the subsequent claim of multiple benefits on designated major illnesses after the flexible waiting period option for cancer is being paid, will be counting from the date of our receipt of written notice of claim for payment of the flexible waiting period option for cancer.
- Prestige Global Medical Assistance Services and US Cancer Expert Consultation Services are value added services provided by third party service providers and do not form part of the policy contract. For details, please refer to the relevant service leaflets or customer notification. The insured may be asked to provide certain personal information and medical history to the third party service provider(s) in using the relevant services. Any enquiries, complaints, or disputes relating to the relevant services should be resolved directly with the respective service provider(s). Tahoe Life is not responsible for the quality, accuracy and suitability of the relevant services, and reserves the right to revise the service contents or terminate such services without prior notice. In case of any disputes, Tahoe Life has the right for final determination. Prestige Global Medical Assistance Services and US Cancer Expert Consultation Services will become effective 30 days after the effective date of your policy. The relevant services will be terminated automatically if your policy lapses or is terminated. Any medical information and second medical opinion provided under the relevant services should not be considered as medical consultation and are for reference purposes only. The insured has absolute right to choose the kind of medical treatment / arrangements to be received.
- The prepayment option is only applicable to policies with annual payment mode. The application of prepayment of renewal premium can only be valid when the renewal premium and levy on renewal premium are fully pre-paid (“Prepaid Amount”) at the time of policy application together with the filled application form and signed illustration of premium prepayment option. Prior to the renewal premium due, the Prepaid Amount will not form part of the paid premium. The Prepaid Amount will not form part of the guaranteed cash value, nor any benefit under the policy, and will not be attributed to the calculation of death benefit. The accumulation interest rates for the Prepaid Amount are not guaranteed, subject to change and will be determined by Tahoe Life from time to time. If the insured passes away before the end of the premium payment term, the balance of the Prepaid Amount shall be returned to the policyowner or his/her estate. Upon policy surrender or full withdrawal of the balance of the Prepaid Amount before the end of the premium payment term, the amount being withdrawn shall be returned to the policyowner, and any interest on the balance of the Prepaid Amount of that policy year will be forfeited. Only full withdrawal of the balance of the Prepaid Amount will be accepted by Tahoe Life.
- The Plan is a participating policy. Terminal dividend (the “non-guaranteed benefit”) is not guaranteed, subject to change and will be determined by Tahoe Life from time to time. For details of the non-guaranteed benefit, please refer to the product brochure's “Non-guaranteed benefits” section. For details of the terminal dividend, please visit Tahoe Life’s website.
- Please refer to the respective policy contract for details of each supplementary contract.
1. MultiGuard double up offer (the “Offers”) is offered by Tahoe Life Insurance Company Limited (“Tahoe Life”) and covers the period from 17 February 2020 to 30 September 2020, both dates inclusive (the “Promotion Period”).
2. The terms and conditions of Novel Coronavirus special benefit (“Offer One”):
- The policy has never been reinstated and the date of diagnosis of the Novel Coronavirus must fall within the period starting from the first date after the expiry of the cooling-off period of the policy and up to 31st December 2020;
- This benefit shall not cover any pre-existing conditions;
- This benefit shall not cover Novel Coronavirus which sign(s) and/or symptom(s) manifested before the expiry of the cooling-off period of the policy;
- The benefit amount is paid according to the sum assured applied on the issue date of the policy or the date of diagnosis, whichever is the lesser;
- Novel Coronavirus special benefit will automatically terminate upon the earliest occurrence of the following:
a) 24:00 31 December 2020 Hong Kong time;
b) the total amount of Novel Coronavirus special benefit paid and/or payable under the policy reaches USD 25,000 or HKD 200,000;
c) the death of the insured; or
d) termination of the policy.
- Relevant proof of diagnosis and proof of relationship between the eligible person and the insured (if any) must be submitted together with the claim;
- If the eligible person(s) is diagnosed with the Novel Coronavirus and hospitalised in Mainland China, it may exempt the any hospital grade limitation under the provisions of the Plan. However, this limit is still applicable to other covered illnesses of the Plan;
- In the event that the insured has been confirmed as suffering from Novel Coronavirus after the expiry of the cooling-off period of the policy and within 90 days following the issue date of the policy, the policy will continue to cover any Early Stage Critical Illness or Major Illness which is resulting from the relevant Novel Coronavirus; and
- All other terms and conditions of the Plan remain unchanged. For detailed terms and conditions of the Offer One, please refer to the Endorsement on Novel Coronavirus Special Benefit.
3. First year premium refers to first year annual premium. First year annual premium refers to the premium payable on an annual payment mode, regardless that the customer selects the premium payable on an annual, semi-annual, quarterly or monthly basis, the first year premium discount offer (“Offer Two”) shall be calculated based on the first year annual premium payable in annual mode and levy on insurance premium which is collected by the Insurance Authority is not included. For prepayment cases, the Offer Two is applicable to the first year annual premium only.
Calculation of the Offer Two:
4. The Offer Two will be issued in the form of premium voucher. For detailed terms and conditions of the premium voucher, please refer to the premium voucher printed along with the proposal. Each premium voucher can be used once and for one application of Eligible Policy only.
5. In order to enjoy the Offers, your completed application and required documents of the Plan together with full premium payable must be submitted and received by Tahoe Life on or before 30 September 2020 (the “Eligible Policy”). If you cancel the application before policy approval/cancel the Eligible Policy during the policy cooling-off period or the application is not accepted by Tahoe Life, you will not be entitled to the Offers. Tahoe Life shall only refund the actual amount of premium and levy on insurance premium paid to you. For more details of policy cooling-off period, please refer to the Consent and Declaration section on policy application form.
6. If you are entitled to other promotional offers simultaneously, Tahoe Life reserves the discretion of whether to grant the Offers.
7. The Offers are not for sale, resale or cannot be transferred to others and cannot be converted to cash, other products, services or discounts offers. Unless otherwise specified by Tahoe Life, the Offers cannot be used in conjunction with other offers of the related services provided by Tahoe Life.
8. Tahoe Life reserves the right of final approval of the application for the Plan.
9. Tahoe Life has the right to terminate or change the Offers and/or change any of the relevant terms and conditions at any time without prior notice. If there is any dispute, Tahoe Life reserves the right of final decision.
